HP.com home

HP.com Business to Business

A secure purchasing and informational solution customized for your business.
» 

Business to Business

» Overview
» Information
» Purchasing
» Order Status and Reporting
» E-procurement Integration
» Take a Tour
» Register or Logon
» Get More Information
» US and Canada
» Latin America
» Asia Pacific
» Europe, Middle East and Africa
 
Content starts here
Superior reporting for more informed decisions

Order Status and Reporting
Order Status and Reporting is an easy-to-use, Web-based tool that provides accurate and up-to-date information on your HP orders from the time of order validation through final delivery.

Track your orders online and receive proactive, customized e-mail notifications and progress updates.
Keeps you informed on the status of your order and helps with resource planning.

1. Powerful Search

Provides flexible filtering that allows you to view and download comprehensive information about your orders.

Provides a single, consolidated source for reviewing the status of all your orders, whether placed by phone, fax, or online, without the need to contact a call center or account team.


2. Shipment Tracking

Performs easy shipment search and tracking, with links to carrier websites, proof of delivery, track and trace, and shipment status.

Provides visibility of your shipment and delivery status in a single website, helping you improve inventory management, tracking, and planning.


3. Predefined and Custom Reporting and Functionality


Creates reports using standard templates or customized formats with a flexible report generator and access to 13 months of historical business data.

Provides global order reporting and assists in planning, spend and asset management, and future budgeting.

You can create custom reports from over 100 different fields. Comprehensive reporting gives you global visibility into your business – exactly what you need to make more informed purchasing and supplier management decisions.


4. Personalized Event and Notification


Informs you when changes occur to your orders via automated, proactive e-mail notifications based on criteria defined by you.

Keeps you and other authorized users informed of order changes, helping you with resource planning.


5. Multilingual Support

Available in English, French, Canadian French, German, Italian, Japanese, Portuguese, Spanish, and simplified Chinese.

Improves ease of use for our global customers.


6. Order History and Reporting

Standard and customized reports and 13 months of order history let you monitor and review your business with HP globally from one centralized website.

Assists in planning, spend and asset management, and future budgeting.

Man typing on a laptop pc

Order Status and Reporting is an easy-to-use, Web-based tool that provides accurate and up-to-date information on your HP orders from the time of order validation through final delivery
•  All orders can be tracked anytime with HP, whether placed online, by phone, or by fax.
•  Order reports are completely customizable by the user. (over 100 different fields)
•  Global order status and order reporting is available through user-defined or standard pre-defined report formats.
•  You can receive customized email alerts on changes in your order status.


» Take a Tour » Register or Logon now